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Customer service > withdrawal form
The purpose of this form is to send your request for withdrawal. You have 14 days from the receipt of your order to send this form. Please fill out the form carefully for the best data processing.
ADDRESS
26, Avenue de la Méditerranée
CS 10696
34119 Frontignan Cedex / France
PHONE
04 67 74 26 96
Monday to Friday, from 8.45 to 12.00 AM and from 2.00 to 5.45 PM
E-MAIL
[email protected]
Name*
First Name*
Phone Nb
E-Mail *
Order Nb*
Order date*
Delivery date*
Return reason*
Product(s) *

  • Form sending : You can fill out the form online, and we will notify you by email upon receipt. You can also send us this cancellation form by e-mail, by fax, or by registered mail, with your signature and the date of sending (the date of the letter, e-mail or fax as per postmark).
  • Product return : You have a maximum of 14 days after your withdrawal request to send the concerned products. Returned products must be in their original condition in their original packaging.
  • Refund : The refund will be made within 14 days after receipt of the products in original condition.